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How does the information get
transferred from your office to the billing
office?
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The transfer of information
should be kept simple. Either by electronic
transfer, courier, overnight mail or fax. We
also offer remote access features to allow
you to see your data, draw your own reports
and to be able to utilize our patient
schedulers.
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How soon after receiving the
information does the claim get processed?
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Every service should be able
to tell you this. At Karebilling we
guarantee that your claims will be processed
as soon as we have complete
information from you the provider. Complete
and organized information from you will
expedite our billing and your payments, this
is extremely important. Our first priority
is to maintain a steady income stream in
order for your practice to run smoothly. We
take this very seriously!
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Find out the fee structure of
the service. Make sure you know exactly what
services you will receive for what fee.
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There are so many services
that a billing center can provide to you
that you need to decide what types of
services will benefit you and at what cost.
Our fee schedule is customized for your
practice and the specific services you are
interested in.
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Patient billing is another
issue for consideration. Do you want the
billing service to do this for you? If so,
how are patient calls handled regarding
their accounts?
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Does our company offer any
other value added services?
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There are so many other tasks
that can be taken care of for you by our
service. Many things that take up your
staff's valuable time such as, recalls,
verifications, database marketing, procedure
code reviews, report creation,
credentialing, etc...
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Does the billing service stay
informed and updated on current regulations
and policies?
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Very important! One of the
benefits of using our billing service is
that we are the experts in billing. We can
tell you how we stay abreast of the changing
regulations, codes, etc.. This leaves you
and your staff to focus on the clinical side
of your practice, being assured that
everything is being done properly!
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Our billing service is an
extension of your office
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Open communication between
your office and our billing center is a
necessity! This way the process works like a
well maintained machine keeping your
reimbursements high and constant, avoiding
any possible problems with patient coverage.
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Always Ask and Get an Answer!
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If you have any questions at
all always ask and make sure you get an
answer. After all it is your hard earned
cash that is on the table.
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Very Important! As you know
one of the keys to keeping your
reimbursement level up is follow up. We
utilize a bi-monthly follow up schedule,
waiting to follow up on a monthly basis
allows too many claims and patient
receivables to fall through the cracks
leaving you with aging receivables and less
money in your checking account.
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There are always special
situations that require more attention. We
deal with these situations as efficiently as
possible in order to get you reimbursed.
They may require extra documentation,
patient intervention, and extra phone and
mail contact with carriers, we take this
very seriously as this is part of our job.
One way that we deal with carriers claiming
that they have not received specific
documentation in order to adjudicate a claim
is to send documentation certified signature
required. This often gets the claim paid
without delay.
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